Administration Assistant

Job No: STIVES35
Location: Castle Hill NSW

St Ives Home Care (SIHC) is a fast growing and dynamic national health and aged care provider and one of the largest private providers of packaged home care services nationally. We partner with thousands of families, each year across Australia, to support older people to live happy, healthy and connected lives at home.

We are currently seeking an experienced and professional Administration Assistant to support our busy Case Management team in the Castle Hill office. The successful candidate will be required to work 25 hrs per week (Mon - Fri) in this permanent role.

Duties & Responsibilities:

  • Ensuring that the administration process for all consumers within case loads is completed accurately and in a timely manner. This includes, but is not limited to, maintaining client files, the client database, budgets, statements, and other administrative systems;
  • Providing telephone support to consumers and their families as part of the Case Management process;
  • Preparing all documentation required for the Case Managers to efficiently complete consumer assessments;
  • Performing other duties as required by the Regional Manager to support the ongoing operations of St Ives Home Care for example Client invoices..

Skills and Experience required:

  • Minimum 3 years experience in a corporate environment in a similar role
  • Excellent written and oral communication skills
  • Proficient in Microsoft Office software
  • Ability to take charge of conflicting workload priorities
  • Patience and the ability to correspond effectively with consumers and staff of all ages and backgrounds
  • Ability to multitask under pressure
  • Exceptional organisational skills

What St Ives Home Care Offers You:

  • Health insurance corporate discounts
  • Free NRMA Roadside Assistance cover
  • A friendly team culture
  • Training and career development opportunities
  • Variety of discounts including gym membership, and many more

To apply, please use the Apply button below.

All employees are asked to provide a police certificate (or be willing to obtain one), proof of work entitlements and copies of qualifications

St Ives Home Care is an Equal Opportunity Employer.

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Meet the team

Michelle

Chief Executive Officer

Emma

General Manager WA Operations

Janine

Client Support Services Manager

Nirmit

Manager - Business Insights and Efficiencies

Kristin

Support Worker

1. Our Benefits

We are proud of our extensive benefits program and we know you will love it too! You’ll enjoy a range of offers and events that promote physical, financial and emotional wellbeing.

2. Family and Friends

Your family and friends are taken care of too. With priority access to our services and discounts on retail products through our partnership stores, we have a range of benefits that extend to your loved ones.


You will also enjoy quality time with family and friends through flexible working arrangements and support when you need it most. .

3. Fun

Our team is very social and we enjoy sharing a laugh and celebrating together. With a busy social calendar, you will have plenty of opportunities to connect and have fun at team events. We also enjoy staying in touch through our various social networking pages (Facebook, LinkedIn and Twitter) and our internal communication tools.

4. Learn and Grow

We are big believers in ongoing learning and development. You will enjoy access to a range of courses through our Registered Training Organisation and our internal training programs. We also meet regularly to discuss our goals and career interests.